General Questions and Answers
WGTN is an online service that allows users to create, manage, and sell tickets for events. It provides tools for event organizers to promote their events and for attendees to purchase tickets securely.
WGTN connects event organizers with attendees. Users can browse events, select their preferred ones, and purchase tickets directly through our platform.
To create an event, sign up for an account, navigate to the ‘add event’, and click on it. Follow the prompts to fill in your event details, such as date, time, location, ticket pricing, and description.
We accept various payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and other popular online payment options. Please check our payment policy for more details.
It depends, refunds can be requested through your account. Please refer to our refund policy, as conditions apply depending on the timing and type of event.
Attendees can contact you through the contact information provided on your event page. You can also include a contact form for their convenience.
Our platform provides several promotional tools including customizable event pages, social media integration, email marketing features, and analytics to track ticket sales.
There is no limit to the number of tickets you can sell, but please check our pricing tiers for any applicable constraints or fees based on your event size.
Yes, you can set up multiple ticket tiers or pricing options (e.g., early bird pricing, VIP tickets) when creating your event, allowing you to manage sales effectively.
You can manage and view your sales and attendee list from the dashboard under the “Event Management” section. There, you will also find analytics to help you gauge event success.
To create an account, click on the “Sign Up” button on our homepage, fill in the required information, and follow the instructions to complete your registration.
Yes, we occasionally offer discounts and promotions. Sign up for our newsletter (membership) or follow us on social media to stay updated on the latest deals.
Ticket and Payment
To buy tickets, browse our event listings, select your desired event, choose the number of tickets, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
While you can browse events without an account, creating an account is necessary to complete a purchase and manage your tickets.
WGTN accepts major credit cards, debit cards, and PayPal for ticket purchases.
Yes, WGTN uses industry-standard encryption and security measures to protect your payment information.
Tickets will be sent to your registered email address in electronic format. You can also access your tickets through your WGTN account.
If you haven’t received your tickets, check your spam/junk folder first. If you still can’t find them, please contact our customer support for assistance.
Transfer policies vary by event. Please check the specific event’s policy on the event page. If transfers are allowed, instructions will be provided.
Event Information
Event details, including date, time, location, and a brief description, are available on the event page. If you need more information, feel free to contact our support team.
In case of a cancellation or rescheduling, we will notify you via email with further instructions regarding refunds or new event dates.
Refund
Refund policies vary by event. Please review the specific event’s refund policy before making a purchase. If refunds are allowed, instructions will be provided on the event page.
If the event allows cancellations, you can request a cancellation through your WGTN account or by contacting our customer support team.
‘For more details check Privacy and Policy’
Customer Support
You can contact our customer support team via the “Contact Us” page on our website, or by help@wgtn.org We aim to respond within 24 hours.
Organizer
To list your event, click on the “Add Event” button on our homepage, fill out the event details, and submit for approval. Our team will review and publish your event.
Our fees vary depending on the event type and ticket pricing. Please contact our sales team (202 210 1234) for detailed pricing information.