Privacy Policy

Welcome to WGTN, your go-to platform for discovering and attending events. At WGTN, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services.

 

Our Commitment and Purpose:

At WGTN, we hold your privacy in high regard and are dedicated to accountability, fairness, and transparency in our handling of your personal data. Our primary goal is to ensure that our collection and utilization of personal data aligns with the provision of our services to you and complies with relevant data protection regulations. Additionally, we aim to empower you by informing you about your rights regarding your information.

Consistent with these principles, this Privacy Policy is designed to provide clarity on how we gather and utilize personal data about you. We’ve structured it in a user-friendly manner, making it easy for you to navigate and locate the information that pertains most directly to your relationship with us.

 

Scope of Coverage:

This Privacy Policy pertains to users of the WGTN platform who are residents of United States.

 

Who We Are:

We are We Got The Night (“WGTN”), a company domiciled in the United States of America. Our registered address is Cessna Avenue, unit # J, Gaithersburg, MD 20879, United States. We are the data controller of the Personal Data collected from you, except in cases explicitly specified in this Privacy Policy.

You can contact us regarding this Privacy Policy by email at help@wgtn.org

 

Children:

We Got The Night (“WGTN”) does not and will not knowingly collect information from any unsupervised child under the age of 13. If you are under the age of 13, you may not use our Services unless your parent(s) or guardian has provided us with their consent for your use of the

Services.


The Personal Data We Collect About You

For all users, we collect Personal Data when you voluntarily provide such information to the Services. This includes, but is not limited to, when you register for access to the Services, purchase a ticket without registering through our Websites and/or Apps, contact us with inquiries, respond to one of our surveys, or browse or use certain parts of the Services. The Personal Data we may collect includes, without limitation, your name, address, email address, and other information that enables users to be personally identified.

WGTN may also ask, for those cases where a user decides to create its own event, information regarding business name, VAT number, or business address, among others, that may also constitute Personal Data.

Additionally, WGTN automatically collects certain technical data that is sent to us from the computer, mobile device, and/or browser through which you access the Services. Such data includes, without limitation, a unique identifier associated with your access device and/or browser (including, for example, your Internet Protocol (IP) address), characteristics about your access device and/or browser, statistics on your activities on the Services, information about how you came to the Services, and data collected through Cookies, Pixel Tags, Local Shared Objects, Web Storage, and other similar technologies.

 

Information You Share With Us

When you create an account and log in to access and browse our Services, we collect the following information from you:

• Your name
• Your email address
• Your location (if provided by you)
• Your date of birth (if provided by you)
• Your gender (if provided by you)
• Any email communications, including attachments, sent to us
• Your payment information, including billing address, bank account and payment card details, and information about transactions such as tickets purchased
• Profile data, including your username and password for account registration, profile avatar, purchases or orders made by you, your interests and preferences
• Your preferences in receiving marketing communications from us and our third parties, as well as your communication preferences
• Your social media information when logging in with your social media credentials such as Facebook or Google
• Mobile SDKs used to passively collect information, which may include your email address, precise location (GPS-level data), WiFi information, apps installed and enabled, and your mobile identifier (e.g., Android Advertising ID, IMEI)

As an event organizer, we may collect additional Personal Data from you, including your credit card number and expiration date, billing address, principals/beneficial owners of the entity you represent (if any), Tax Identification Numbers, date of birth, passport or driver’s license number, copies of government identification documents, and other Personal Data necessary to secure payments and verify your existence as the organizer. If you use our payment processing services, we will also collect financial information from you as necessary to facilitate payments and information required for tax purposes.

Information from Your Online Interactions

We collect the following information from your interaction with our Services:

• How you access our Services and the devices you use, including unique online identifiers such as IP address and login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services
• Information about how you use our Services, including sign-in and sign-out activity, browsing information
• Any email communications, including attachments, sent to us

 

Third-Party Sources

We may obtain Personal Data about you from various third-party sources as described below:

• If you choose to log into our Services using a third-party account like Facebook or Google, we will collect certain information from these platforms, including your name, profile picture, age range, gender, and other details available on your public profile. Additionally, we may collect your date of birth and email address. You have control over the information shared by these third parties through the privacy settings provided on their platforms.
• Technical data may be gathered from the following sources:
• Analytics providers, both within and outside the EU, such as Adobe Analytics and Google Analytics.
• Advertising networks, both within and outside the EU, such as Facebook Audience Network and FreeWheel.
• Search information providers located in the EU, such as Adobe Audience Manager. For more details on how each of these parties collects and processes your data, please refer to the ‘Third-Party advertising companies’ section below.
• We may receive contact, financial, and transaction data from providers of technical, payment, and delivery services, such as banks, payment processing partners, and credit reporting agencies.
• Identity and contact data may also be obtained from data brokers, aggregators, and publicly available sources.
• Certain third parties provide specific services within our platform, such as managing user feedback forms, newsletter subscriptions, and competitions.

For additional insights into how each of these parties collects and handles your data, please consult the ‘Third-Party advertising companies’ section below.


Sources of Data

We may collect Personal Data from various sources, including:

• Providers of Technical, Payment, and Delivery Services: We may receive contact, financial, and transaction data from providers of technical, payment, and delivery services. This includes information from your bank, our payment processing partners, and credit reporting agencies.
• Data Brokers, Aggregators, and Publicly Available Sources: Identity and contact data may be obtained from data brokers, aggregators, and publicly available sources.
• Third Parties Providing Services Within Our Platform: We may also collect data from third parties that provide specific services within our platform. This includes entities that facilitate and

administer user feedback forms, newsletter subscriptions, and competitions.

 

How We Process Your Personal Data

We process your personal data for the following reasons:

1. Contractual Obligations: We process your personal data when it is necessary to fulfill a contract we have with you. This includes providing you with the services you have requested and ensuring the proper execution of any agreements between us.
2. Legitimate Interests: We may process your personal data based on our legitimate interests, such as improving our services, enhancing user experience, and ensuring the security of our platform. We always balance our interests with your rights and freedoms to ensure fair processing.
3. Legal Obligations: There are certain legal obligations that require us to process your personal data. This may include compliance with regulatory requirements, tax laws, or other legal obligations imposed upon us.
4. Consent: In some cases, we may process your personal data based on your consent. This occurs when you have explicitly provided consent for us to process your data for specific purposes.

If we need to collect personal data by law or under the terms of a contract we have with you, and you fail to provide that data when requested, it may prevent us from fulfilling our contractual obligations to you. For example, if you refuse to provide necessary payment information, we may not be able to provide you with the requested services. In such cases, we will notify you of any implications and discuss potential solutions.

 

 

Necessary for Us to Fulfill Our Contract with You

We collect, store, and process your Personal Data, including your name, email address, payment details, and information about how you use and access the Services because it is essential to provide the Services requested by you pursuant to the contract established between you and us when you agreed to our Terms of Use. This includes:

• Making the Services available to you in accordance with your preferences and requirements.
• Providing any Services that you request, ensuring timely delivery and satisfaction of your needs.
• Administering the Services effectively to maintain their functionality and optimize user experience.
• Processing your payment securely and efficiently when you are purchasing tickets on the Websites or the Apps. This may involve utilizing third-party service providers to process such payments securely and in compliance with relevant regulations.
• Offering personalized recommendations and content within the Services by analyzing data about your preferences and activities. This allows us to tailor the Services to your individual preferences and enhance your overall experience. Please note that the Services cannot be provided to you without this profiling. If you wish to object to this profiling, we may not be able to provide the Services to you, and you should refrain from using or accessing the Services.
• Fulfilling service and account administration requirements, such as contacting you for reasons related to the Services. This may include sending you password reminders, notifications about Services updates, or amendments to our Terms of Use, Terms of Service, Merchant Agreement, or this Privacy Policy.

If you have participated in a competition on the Services, then, in accordance with the competition terms and conditions provided to you at the time of entry, we will process your contact details (such as email address or postal address) to administer your entry and inform you if you have won a prize.

 

Our Legitimate Interests

At times, we may use your Personal Data for purposes that are related to the provision of our Services but are ancillary in nature. In such instances, we believe that we have a legitimate interest in processing your Personal Data. We are committed to ensuring that the benefits of storing and using your Personal Data outweigh any potential impact on you and do not unduly prejudice your rights or freedoms. The circumstances under which we rely on our legitimate interests include:

• Detecting and preventing fraudulent activities to safeguard the integrity of our platform and protect our users.
• Maintaining the security of our Services and IT systems to prevent unauthorized access and ensure data confidentiality.
• Improving the efficiency of our internal processes, procedures, and systems to enhance the overall user experience.
• Analyzing and enhancing the information we collect to better understand user preferences and behavior patterns.
• Evaluating your usage of the Services to identify areas for improvement, such as content, features, scheduling, and technology.
• Assessing the effectiveness of our promotional campaigns and advertising efforts to optimize our marketing strategies.
• Utilizing IP addresses and device identifiers to identify user locations and prevent unauthorized access.
• Addressing your inquiries and requests promptly, such as providing assistance through our user assistance phone number.
• Recommending similar events that may be of interest to you and gaining insights into user preferences to tailor our offerings accordingly.
• Maintaining records of your marketing preferences and ensuring compliance with your requests to opt-out of marketing communications or emails.

 

When You Have Provided Consent to Us

If you have provided us with your consent for specific data processing activities, we will use your data accordingly.

In cases where we rely on your consent to process your Personal Data for a particular purpose, but you later decide to change your mind, you have the right to withdraw your consent. You can do so by contacting us. Upon receiving your withdrawal request, we will cease processing your data for the specified purpose.

For any inquiries or requests related to data protection or privacy matters, you can reach us at help@wgtn.org

 

For Legal Reasons

We will process your Personal Data to fulfill our legal obligations, which may include:

• Complying with our legal responsibilities as a company.
• Sharing your Personal Data with regulatory bodies or law enforcement agencies if required by law or if we receive requests from them.

 

Anonymous Data

We gather anonymized information about visitors to our website to generate aggregate statistics and reports. This data is collected in a way that does not allow us to identify individual users.

 

 

 

Experience Discovery

We may analyze your name, contact details, and your activity on our platform to suggest experiences available in the Platform that may be relevant to you. This helps us tailor our recommendations to better suit your preferences and interests.

Marketing Communications

You may receive marketing communications from us under the following circumstances:

• If you have requested information from us.
• If you have purchased a ticket on our websites.
• If you provided your details when entering a competition or registering for a promotion.
You will continue to receive these communications unless you choose to opt-out.

Mobile Integrated Push Notifications

WGTN may send mobile integrated push notifications for advertising and marketing purposes, as well as to provide updates on upcoming events. These notifications can be customized based on your marketing preferences and can be managed through your mobile device’s notification settings or by utilizing the opt-out options provided.

Social Media Integrations

If you connect your Facebook account or sign up for other social media integrations that include social notifications, you may receive updates on what your friends are doing on our platform. These social notifications can be managed by adjusting your social settings to private or by disconnecting the integration.

 

Marketing:


We will always seek your explicit consent before sharing your Personal Data with any company outside our group for marketing purposes. This ensures that you have control over how your information is used.

Specifically, we may share limited Personal Data (such as your name, surname, and email address) with sponsors of WGTN Experiences. Sponsors may use this information to send you marketing communications about their products or services related to the Experience you have participated in. If such sharing is anticipated, you will have the opportunity to provide your consent either during or after the Experience. It’s important to review any clauses or privacy notices provided by the sponsor before granting additional Personal Data or consent.

Opting Out

We want to empower you with choices regarding the use of your Personal Data, particularly concerning marketing and advertising activities, including the sending of marketing messages. You can adjust your preferences at any time by accessing the preferences center on our Websites or Apps. Additionally, you can modify your marketing preferences by checking or unchecking relevant boxes or by following the opt-out links included in any marketing messages you receive. Alternatively, you can reach out to us directly or email help@wgtn.org

If you choose to opt out of receiving marketing messages, please note that this will not affect the receipt of essential messages related to the functionality and administration of our Services. You will continue to receive important notifications, such as password reminders or updates to legal terms.

Third-Party Advertising Partners

To ensure that our advertising and marketing efforts are tailored to your interests and those of our users, we collaborate with third-party advertising and technology companies. These companies act as data processors and assist us in serving ads and collecting aggregated data to enhance your experience on our Services.

These third-party technology companies analyze your activities on our platform to create a profile of your preferences. They utilize cookies and other tracking technologies to collect, store, and utilize data about your interactions with our Services. This helps us identify relevant ads to display to you and understand your behavior after viewing these ads.

In addition to serving ads on our platform, these third-party partners may also utilize the data they collect for their own purposes. For instance, they may aggregate your data with information from other sources to provide advertising-related services to their clients. They may also collaborate with other advertising companies and share your Personal Data as part of this process.

For detailed information about the third-party advertising companies we work with and their data collection practices, please refer to our Cookie Policy section. From there, you can also learn how to control the collection and use of your data. If you choose to restrict or prevent tracking for advertising purposes, the ads you see on our platform may no longer be personalized to your preferences.

Additionally, we may share your data with social media or similar platforms to provide relevant content to you and others. For example, we may utilize services like Facebook Custom Audiences to serve personalized advertising content to users on Facebook. You can opt-out of this by contacting us at help@wgtn.org

 

How We Share Your Personal Data and With Whom

We share your information under various circumstances to ensure the provision of our services and comply with legal obligations:

1. Third-Party Service Providers:
We may share your information with third-party service companies acting as data processors to facilitate or provide certain services on our behalf. These may include:

• IT infrastructure companies assisting in the provision of our Services.
• IT support service providers.
• Other third-party service providers involved in providing or tracking our users’ use of the Services, such as payment processors. These companies are authorized to process your Personal Data only as necessary to provide these services to us.

2. Group Companies:
We may provide your Personal Data to fully owned subsidiaries of WGTN for processing purposes related to providing our Services to you. These entities process such information based on our instructions and in accordance with this Privacy Policy.

3. Compliance with Laws and Legal Proceedings:
We may disclose your information in response to court orders, legal processes, or to establish or exercise our legal rights. This may include situations where we believe, in our sole discretion, that sharing information is necessary to investigate, prevent, or take action against illegal activities, suspected fraud, threats to physical safety, violations of our Terms of Use, or as required by law.

4. Merger or Acquisition:
In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the acquiring or merged entity. You will be notified of any changes in ownership or uses of your Personal Data via email or a prominent notice on our Services, along with any choices you may have regarding your Personal Data.

5. Experience Organizers:
When you purchase tickets to, register for, or donate to an Experience through our Services, we may provide the Personal Data entered on the applicable event page to the organizers of such event. This includes both WGTN and any appointed third-party organizers (“Third Party Organizers”). We are not responsible for the actions of these organizers or their Third Party Organizers regarding your Personal Data. It’s essential to review the applicable policies of the organizers before providing any information.

6. Other:
Due to the nature of WGTN, Personal Data of users may be available to other users participating in an Experience.

 

Use of Cookies and Similar Technologies

Our platform, along with our partners, affiliates, and analytics/service providers, employs technologies like cookies, beacons, tags, and scripts. These tools aid in trend analysis, Service administration, user tracking, and demographic data collection on an aggregate level.

Cookies, in particular, are utilized to retain users’ settings (e.g., language preference) and for authentication purposes. Users have the ability to manage cookie usage on a per-browser basis. It’s important to note that declining cookies may impact the functionality of certain features or sections of our platform, though users can still access our Services.

 

Security Disclaimer:

Despite our diligent efforts to implement suitable technical and organizational safeguards to protect the Personal Data you entrust to us, it’s important to understand that no transmission over the Internet can be entirely secure. As such, please be aware that we cannot ensure the absolute security of any Personal Data you transmit to us via the Internet.

Rest assured, we remain steadfast in our commitment to safeguarding your Personal Data through the implementation of appropriate technical and operational measures. These measures include stringent access controls designed to regulate and oversee the handling of your Personal Data.

While we strive to maintain the utmost security standards, we advise exercising caution when transmitting Personal Data online. Should you have any concerns or inquiries regarding our security practices, please don’t hesitate to reach out to us.

Data Retention Policy:

Please be advised that processing a request to delete your Personal Data may take up to forty-eight (48) hours to complete. Following a deletion request, certain portions of your Personal Data may still be retained in accordance with this Privacy Policy and applicable laws. This retention is necessary to fulfill our information retention obligations and to satisfy our ongoing operational needs as outlined in this Privacy Policy. Any retained Personal Data will be deleted after the prescribed period, except in cases where legal obligations, dispute resolution, or enforcement of agreements require its continued retention.

Additionally, please note that if you refrain from using the Services for a period of two years, we reserve the right to delete your Personal Data, including any associated accounts established for Service use.

Furthermore, there are instances where we may anonymize your Personal Data to render it unidentifiable and utilize it for research or statistical analysis. In such cases, the anonymized information may be retained indefinitely for these purposes without further notice to you.

We value transparency in our data retention practices and are committed to ensuring compliance with relevant regulations and standards. Should you have any inquiries or require further clarification regarding our data retention policies, please do not hesitate to reach out to us.

 

Sharing Personal Data of Third Parties:

When providing us with Personal Data belonging to friends or family for ticket purchases, you must ensure that you have informed them about our processing of their Personal Data. This processing is solely for the purpose of ticket issuance and, when necessary, providing such information to organizers, as outlined in this Privacy Policy. By doing so, you acknowledge and guarantee that the respective individuals are aware of and consent to this processing of their Personal Data by WGTN.

Your Rights:

As a user of WGTN, you hold certain rights concerning your Personal Data. Should you require further details or wish to exercise any of these rights, please reach out at help@wgtn.org at your convenience. Your rights include the ability to:

– Access any Personal Data we hold about you.
– Rectify any outdated or incorrect Personal Data.
– Request the deletion of any Personal Data held by us.
– Limit the manner in which we process your Personal Data.
– Opt-out of having your Personal Data processed for direct marketing purposes.
– Request the transfer of your Personal Data to a third-party service provider.
– Obtain a copy of any Personal Data held by us.
– Lodge objections to the use of your Personal Data.

We will diligently assess all such requests and provide our response within a reasonable timeframe, as required by applicable laws. Please note that certain exemptions may apply to specific types of Personal Data in certain circumstances, which we will duly inform you of. Additionally, we may request further information to confirm your identity before addressing your request.

If we delete any Personal Data held about you, please be aware that this deletion may only apply to data related to WGTN services and not to any other services provided by us in different jurisdictions. For multiple accounts across various services, please submit separate requests accordingly.

Your privacy and data protection are of importance to us at WGTN. Should you have any inquiries or require assistance regarding your rights, please do not hesitate to contact us.

This Privacy Policy may be updated periodically. The latest version was last updated on Apr 3, 2024.